From: wrob@unixg.ubc.ca (Robert Wong) Newsgroups: comp.dcom.modems,comp.dcom.fax,comp.answers,news.answers Subject: ZyXEL modem FAQ List v3.0, July 26, 1993 Edition Followup-To: comp.dcom.modems Date: 27 Jul 1993 09:39:50 GMT Organization: University of British Columbia, Vancouver, B.C., Canada Lines: 980 Sender: wrob@unixg.ubc.ca Approved: news-answers-request@MIT.Edu Distribution: world Expires: Fri, 30 August 1993 00:00:00 GMT Message-ID: <232t56INNo0h@skeena.ucs.ubc.ca> NNTP-Posting-Host: unixg.ubc.ca Summary: Contains common questions, and information sources of/about ZyXEL modems. Software that works with, and vendors of ZyXEL modems is also listed. Keywords: ZyXEL FAQ FTP Archive-name: ZyXEL-modems/FAQ Last-modified: 1992/07/05 Version: 3.0 Posting-frequency: monthly;the third Monday of every month ***** Begin Note ***** Robert McKeever (mckeeveb@sfu.ca), the former keeper of the ZyXEL FAQ has turned over this responsibility to Robert Wong (wrob@unixg.ubc.ca). I'd like to publicly thank Robert McKeever (mckeeveb@sfu.ca) for all his efforts. If you have some suggestions/additions/corrections/flames, etc., please send them to wrob@unixg.ubc.ca ***** End Note ***** ZyXEL Modems Frequently Asked Questions List Version 3.0 Archived at: ftp.cs.psu.edu in /pub/fenner/ZyXEL Please mail any additions to: wrob@unixg.ubc.ca ================= Table of Contents ================= Q Frequently Asked Questions Q.1 What is the proper pronunciation of "ZyXEL"? Q.2 What is a "ZyXEL"? Q.3 How fast do ZyXELs communicate with other ZyXELs and other modems? Q.4 How does one get access to ZyXEL technical support? Q.5 What are additional methods to contact ZyXEL USA technical support? Q.6 What is the latest official ROM release(s)? Q.6A What does one do if one does not have have the latest ROMs? Q.6B Where does one obtain EPROMs to update modem ROMs? Q.6C What does one do with the latest ROMs? Q.7 What are known country codes? Q.7A How does one change a country code? Q.8 What kind of power supply is used in a ZyXEL? Q.9 How does one make Caller ID (CID/CND) work correctly? Q.10 How does one patch GNU NetFax to work with ZyXELs? Q.11 What modifications are needed to S/S+ models to get the option? Q.12 Once a fax is received, what does one do? Q.13 What are the prices for upgrading a ZyXEL? I. Information Sources I.1 FTP servers known to Carry ZyXEL info I.2 Mail servers known to carry ZyXEL info I.3 Known mailing lists dealing with ZyXEL modems I.4 ZyXEL's CELP compression mode for voice P. Product Information P.1 NeXTSTEP software that works with ZyXEL modems P.2 UNIX software that works with ZyXEL modems P.3 MacIntosh software that works with ZyXEL modems P.4 OS/2 software that works with ZyXEL modems P.5 MS-DOS software that works with ZyXEL modems P.6 MS-Windows software that works with ZyXEL modems P.7 Amiga software that works with ZyXEL modems P.8 ZyXEL modem vendors ================================================================================ Q Frequently Asked Questions ================================================================================ Q.1 What is the proper pronunciation of "ZyXEL"? -------------------------------------------------------------------------------- The proper pronunciation of "ZyXEL" is apparently "Zi-sell". -------------------------------------------------------------------------------- Q.2 What is a "ZyXEL"? -------------------------------------------------------------------------------- ZyXEL is the name of a modem manufacturer. Thus a "ZyXEL" is a brand of modem. They manufacture a series of fast, feature-packed modems that operate on multiple platforms. The following chart will serve to quickly explain the product line: Model Type Display Data Speed ----- ---- ------- ---------- U-1496B Internal (PC bus) none 16.8 ZyX U-1496B+ Internal (PC bus) none 19.2/16.8 ZyX U-1496E External 12 LED lights 16.8 ZyX U-1496E+ External 12 LED lights 19.2/16.8 ZyX U-1496 External 20 x 2 LCD display & 16.8 ZyX aka U-1496S 6 LED lights U-1496+ External 20 x 2 LCD display & 19.2/16.8 ZyX aka U-1496S+ 6 LED lights U-1496R Rackmount 15 LED lights 19.2/16.8 ZyX U-1496P Portable LED lights 16.8 ZyX (Fall '93?) ZyCellular Avail. on all "Plus" N/A Cell 9.6 Option models Note: The U-1496, aka the U-1496S is no longer manufactured. For further information about ZyXEL modems, contact your local authorized reseller, or mail server (Question I.2). -------------------------------------------------------------------------------- Q.3 How fast do ZyXELs communicate with other ZyXELs and other modems? -------------------------------------------------------------------------------- ZyXEL modems will communicate with each other at the lowest speed that is common to both modems. This means that the "Plus" (U-1496 B+/E+/S+) and rackmount models will communicate with each other at the ZyXEL-specific speed of 19.2 kbps. Non-"Plus" models communicate with each other and with "Plus"/ rackmounts at the ZyXEL-specific speed of 16.8 kbps. More information is needed with respect to ZyXEL modems equipped with the cellular option. The fastest speed that ZyXEL modems will communicate with non-ZyXEL modems is at 14.4 kbps (V.32bis). The fastest speed that ZyXEL modems will communicate with USR HST/VHST modems is at 2400 baud. ZyXELs will communicate with a USR Dual Standard (DS) modem at 14.4 kbps (V.32bis). -------------------------------------------------------------------------------- Q.4 How does one get access to ZyXEL technical support? -------------------------------------------------------------------------------- ZyXEL, Taiwan BBS: 886-35-787045 Voice: 886-35-783942 FAX: 886-35-782439 TCL Technology, Hong Kong BBS: (852) 574-6040 Voice: (852) 891-3281 FAX: (852) 891-6335 ZyXEL, USA (formerly 0/1 Networking) 4920 E. La Palma Avenue Anaheim, CA 92807 USA BBS: (714) 693-0762 Voice: (714) 693-0808 (Sales) or: (800) 255-4101 (Works in Canada) Voice: (714) 693-0808 (Tech. support) FAX: (714) 693-8811 E-Mail: Brent Mosbrook (brentm@hydra.sdsc.edu) of ZyXEL USA OCOMP Optimizing COMPuters, Canada Voice: (416) 534-1508 E-Mail: George Vande Bunte (gvb@telly.on.ca) of OCOMP -------------------------------------------------------------------------------- Q.5 What are additional methods to contact ZyXEL USA technical support? -------------------------------------------------------------------------------- [This was originally posted by Brent Mosbrook (brentm@hydra.sdsc.edu) of ZyXEL USA technical support. It was slightly modified by me (wrob@unixg.ubc.ca).] The following information summarizes the various methods of accessing ZyXEL technical support. BBS We operate a 4-node BBS, 24 hrs a day. This provides ZyXEL users access to the latest rom binaries, Zfax updates, configuration guidelines, and software setup instructions. In addition, sysop pricing and order forms are available. You can reach the BBS by dialing 714-693-0762 Internet Technical support issues can be addressed to our new internet account. Users can reach us by sending email to brentm@hydra.sdsc.edu (Brent Mosbrook (ZyXEL)). We also monitor the comp.dcom.modems and comp.dcom.fax newsgroups, and will post or reply when appropriate. An anonymous FTP site has also been established at the same location. FTP ftp.sdsc.edu, and ZyXEL related files are in the /pub/other/zyxel directory. We will place the latest official roms and software here. This site is not intended to replace the BBS, which has a much wider array of available files. Fidonet We maintain a node on the network, which is linked to our BBS. You can reach us at: 1:103/725 (1:202/701.101 secondary address). Users can netmail technical support questions to the above address, and they will be replied to by our staff. We monitor the comm, hs_modems, and ZyXEL echos, will post or reply when appropriate. File REQest any file on our bbs by name (wildcards accepted) OR "FILE" for files listing "FILES" for files listing "ROME" for the latest roms for the E "ROMEP" " " " " " " E Plus "ROMB" " " " " " " B "ROMBP" " " " " " " B Plus "ROMSP" " " " " " " S Plus "ROMS" " " " " " " S "ZFAX" " " " Zfax CompuServe We are on-line at CIS and can be reached as user 71333,2734. We do not have a file library or forum dedicated to ZyXEL at this time, but we will respond to any technical support related issue in e-mail. * Note * Please use these accounts to address technical support issues. We are not equipped to respond to sales-related issues, such as the latest pricing or rom upgrade purchases. These should be directed to our sales staff at 714-693-0808 -------------------------------------------------------------------------------- Q.6 What is the latest official ROM release(s)? -------------------------------------------------------------------------------- 6.01 available only for 1-Mbit EPROMs 5.05m available for 1-Mbit and 512-Kbit EPROMs (really old non-plus models) Beta ROMs have been known to ship in modems supplied by ZyXEL USA, so you may have a newer version than those listed here. -------------------------------------------------------------------------------- Q.6A What does one do if one does not have have the latest ROMs? -------------------------------------------------------------------------------- The most convenient way to get the latest ROMS is to buy them. OCOMP, The Questor Project, ZyXEL USA, and others sell EPROMS with the latest EPROM release. (see company directory at the end) Another way is to obtain EPROMs (refer to question Q.3B), FTP the latest ROM images from a FTP site, and then use an EPROM burner to burn in the latest ROMs. You then have a set of the latest ROMs. Hint: Having two sets of ROMs around is a GREAT idea. Keep old set that was in the modem, and install the latest ROMs. If a bug is found in the new ROMs, the old set can be re-installed. If the new ROMs are OK, then the old set can be erased with an EPROM eraser (UV-light) and reused to burn in the next ROM release. -------------------------------------------------------------------------------- Q.6B Where does one obtain EPROMs to update modem ROMs? -------------------------------------------------------------------------------- Almost any major electronics supplier should be able to get the needed parts. You'll also need access to an (E)PROM burner capable of burning 1-Mbit PROMs. Shop around for your EPROMs, as prices can vary drastically. You need **TWO** EPROMs for a complete set of ROMs. ***BUY TWO EPROM CHIPS*** NOTE: Radio Shack doesn't count as a major electronics dealer. Part number to get: 27C010 1-Mbit EPROM 27C512 512-Kbit EPROM (really old non-plus's) 120ns or faster ROMs are recommended for non-plus model modems. 100ns or faster ROMs are recommended for plus model modems. 150ns ROMs have been known to work, but are definitely not advised. Note for the inexperienced: Using faster ROMs will not make your modem go faster. The speeds recommended are those found to provide good reliability and operation and getting faster ones will not provide any further speed enhancement. Note for the lazy: Robert McKeever (mckeeveb@sfu.ca) has just purchased a large quantity of 27C010's and would be willing to sell some at a reasonable price (plus shipping) for those who don't want to shop around. E-mail him for details. Robert McKeever (mckeeveb@sfu.ca) would even be willing to have them burned for a few bucks more. -------------------------------------------------------------------------------- Q.6C What does one do with the latest ROMs? -------------------------------------------------------------------------------- Do a "AT &V" in your communications program. This will show the current active configuration settings on your modem. Print out this display. The information will prove to be handy should something go wrong, or should you decide to perform a hardware reset. Install them! Instructions are listed on page 15-7 and 15-8 of the ZyXEL User's Manual (Revision 2.1). Jussi Torhonen (HECJTO@hhomail.hhofi1.msgw.kone.co) suggests that a hardware reset is advisable at this point. The hardware reset procedure is listed on page 15-7 of the ZyXEL User's Manual (Revision 2.1). This is to allow setup of the memory area reserved for new extended S-registers. Note that this will cause the modem to lose your preferred configuration settings. The settings can be restored by re-inputting the information derived from the "AT &V" command. -------------------------------------------------------------------------------- Q.7 What are known country codes? -------------------------------------------------------------------------------- Austria: 233 Finland: 240 Japan: 234 North America: 255 If you know of any other country codes, please mail them to Robert Wong (wrob@unixg.ubc.ca) for inclusion in a future version of this FAQ. -------------------------------------------------------------------------------- Q.7A How does one change a country code? -------------------------------------------------------------------------------- These steps allow you to change the the line interface to match those used/required for operation in various countries. Type: ats38=2 at#g123 where 123 is the country code desired. at&w to save these settings Probably best to power-cycle the modem at this point at#h to get current country code (North America = 255) -------------------------------------------------------------------------------- Q.8 What kind of power supply is used in a ZyXEL? -------------------------------------------------------------------------------- ZyXEL uses a transformer that puts out 20VAC, 900mA with a center tap The transformer should ideally have output between 50 Hz and 60 Hz. +-----+ AC --> | o o | <-- AC \ o / --- ^ +-- Center tap Robert Wong (wrob@unixg.ubc.ca) has a power supply is a 120V AC, 60 Hz, 12.5W model that outputs 9V AC, 1000mA. Please e-mail Robert Wong (wrob@unixg.ubc.ca) if you have a different power supply. -------------------------------------------------------------------------------- Q.9 How does one make Caller ID (CID/CND) work correctly? -------------------------------------------------------------------------------- Caller ID or Caller Number Delivery is a *paid* service that may be available from the local phone company. One can *subscribe* to this service and get a ZyXEL modem to display the time, name and phone number of the calling party. To get Caller ID to work properly, the timing of certain registers need to be set. Robert McKeever (mckeeveb@sfu.ca) writes: Way back in September, ZyXEL released a note (now disappeared off my drives) which described the use of the S45 and S46 registers to set timing. They (wrongly) assumed that the ringing on the GTD-5 exchanges was exactly 1.75s, following by 50ms silence, then data; for DMS-100 as a 2s - 3.5s ring interval, followed by 500ms of silence. The CallerID length depends on the amount of data the exchange transmits as its message. **********************------++++++++++++++++++ ^ ^ ^ | | | Ring Silence CallerID Data I quote from their message: << It is difficult for the modem to receive CallerID signals for both exchanges without configurable parameters. Two new parameters are implemented for this purpose, S45 and S46. They are called "guard time" and "silence interval", respectively. The silence interval is the consecutive silence that the modem should detect after ring on before CallerID signal to be processed. Distinctive ringing may be combined with CallerID, and therefore a guard time is needed for the modem to inhibit the silence detection. Registers S45 and S46 are in units of 20ms. Default setttings should be in the range of S45=100, S46=28 for DMS-100 (Bell, Northern), and possibly S45=87 and S46=3 for GTD-5 switches. >> The place this argument falls down, is on the GTD-5 switch, where they use "flash ringing". Flash ringing starts at any point in the ring cycle, which means you can get anywhere from 0.1s up to 2.0s of ringing current before the 50ms silent period followed by data from the central office switch. In any event, you now have the parameters for the critical registers for CallerID, for whatever good it may do you. -------------------------------------------------------------------------------- Q.10 How does one patch GNU NetFax to work with ZyXELs? -------------------------------------------------------------------------------- Receiving: Receiving works flawlessly, PROVIDED that you convince Netfax to send 0x12 instead of 0x11 to the Zyxel when starting to receive a new page. Apparently the standard changed this over two years ago, and most other modems still also accept 0x11 as a compatibility kludge. Sending: The key to sending multiple pages is to throw out AT+FDT=a,b,c,d and replace it with AT+FDT, and to set the desired parameters in a AT+FDCC=a,b,c,d,e,f,g,h message sent when starting up. A pre-made set of patches is available from ftp.cs.psu.edu:/pub/fenner/ZyXEL as a file called netfax.patches -------------------------------------------------------------------------------- Q.11 What modifications are needed to S/S+ models to get the option? -------------------------------------------------------------------------------- This modification enables the 3 pins next to the power connector for the connection of an oscilliscope to view an eye pattern for line diagnostics. Note: these 2 chips are CMOS devices and are static sensitive. Use suitable caution. chip Number Part Number Manufacturer Description -------------------------------------------------------------------------- U11 AD7528JN (Analog Devices) 8-bit buffered DAC U12 TL072CP Texas Instruments 2 x FET op-amp -------------------------------------------------------------------------------- Q.12 Once a fax is received, what does one do? -------------------------------------------------------------------------------- A fax is received by your ZyXEL and fax software. The fax (usually) is stored as a file on the hard disk in some sort of image format (TIFF, PCX, etc.). One could call this file a "fax image". The fax software or some other software program can be used to open and print the fax image. To put the contents of the fax into a word processor, there are two options: a) The fax image could just be imported as an image into the document. This is not a good solution, as the contents of the fax cannot be edited and the image itself may not be too clear. b) A better alternative is to use a software package that has an Optical Character Recognition (OCR) capability. OCR may be built into the fax software, or it may be a separate software package. Retrieve the fax file into the OCR software and use the OCR software to convert the fax IMAGE into an ASCII file. Import this new ASCII file into the word processor. In this manner, the fax image was OCR'ed and is now in a clearer, editable format on the word processor. -------------------------------------------------------------------------------- Q.13 What are the prices for upgrading a ZyXEL? -------------------------------------------------------------------------------- ZyXEL USA is offering to upgrade U-1496E models to U-1496E+ models for US$150 (plus shipping). Upgrading your U-1496E to a U-1496E+ by this method will ensure that your warranty remains valid. There are reports that a U-1496E can be upgraded by users to a U-1496E+ for substantially less. This "do-it-yourself" method seems to work. Any modification made to the hardware (other than ROM upgrades) will void the warranty. The prices for upgrading existing models to support V.Fast have been set. ZyXEL USA has announced that upgrades to V.fast will cost US$249 for U-1496E+/B+ models and US$299 for U-1496E/B/S/S+ models. The availability of the V.Fast upgrade will be available pending the finalization of the V.Fast standard (Q2 1994 estimated). (The upgrade is valid in the US and Canada only.) All pricing listed above is for non-sysops. BBS sysops may have a discount. ================================================================================ I. Information Sources ================================================================================ I.1 FTP servers known to Carry ZyXEL info -------------------------------------------------------------------------------- ftp.csie.nctu.edu.tw mirror of ZyXEL (Taiwan) BBS cca.camb.com Mirror of ftp.csie.nctu.edu.tw ftp.sdsc.edu ZyXEL USA FTP site Look in /pub/other/zyxel Contains latest official roms and software. (Not intended to replace the ZyXEL BBS, which has a much wider array of available files.) grind.isca.uiowa.edu Look in /misc/ZyXEL iacrs1.unibe.ch Look in /pub/ZyXEL another mirror of ZyXEL, Taiwan abdallah.cd.chalmers.se Same info as above sites, with more files from ZyXEL, USA BBS ftp.luth.se ROM images, files, info, etc. Look in /pub/misc/zyxel ftp.cs.psu.edu Look in /pub/fenner/ZyXEL Owner says: odd tibits, etc. Usually no ROM images. sgi.com Look in /sgi/modems Contains file called: fix-zyxel (mirrored on wuarchive.wustl.edu) Replacement files for /usr/lib/uucp and /etc (gettydefs) to use ZyXELs Look in /sgi/fax Contains FlexFAX software (v2.1.0) shape.mps.ohio-state.edu Look in pub/netfax-zyxel Contains netfax patches for ZyXELs 129.26.9.88 (name unknown) Look in /usr/pub/zyxel/ibm/jhb Contains beta version of PD voicemail program for PC Germany: dsrbg2.informatik.tu-muenchen.de Look in /physik/ZyXEL Contents similar to ftp.luth.se faramir.informatik.uni-oldenburg.de Look in /pub/amiga/incoming/zyxel pretty much a mirror of ROM images, etc. quepasa.cs.tu-berlin.de Look in /pub/atari/modem File called: zyxelinf.lzh rusmv1.rus.uni-stuttgart.de Look in /pub/soft/pc/comm/zyxel sun.rz.tu-clausthal.de Look in /pub/atari/telecomm File called: zyxelinf.lzh ********************** MAC FILES... FILE: ara-zyxel-u1496e.hqx biom3.univ-lyon1.fr (134.214.100.42) Location: /pub/mac/comm akiu.gw.tohoku.ac.jp (130.34.8.9) Location: /pub/mac/comm/CTB uhunix2.uhcc.hawaii.edu (128.171.44.7) Location: /mirrors/info-mac/comm wuarchive.wustl.edu (128.252.135.4) Location: /mirrors2/info-mac/comm utsun.s.u-tokyo.ac.jp (133.11.11.11) Location: /ftpsync/info-mac/comm sumex-aim.stanford.edu (36.44.0.6) Location: /Volume1/info-mac/comm sics.se (192.16.123.90) Location: /pub/info-mac/comm pinus.slu.se (130.238.98.11) Location: /pub/mac/comm sally.informatik.rwth-aachen.de (137.226.112.172) Location: /pub/rz.archiv/simtel/info-mac/comm swdsrv.edvz.univie.ac.at (131.130.1.4) Location: /mac/info-mac/comm ftp.uu.net (137.39.1.9) Location: /systems/mac/info-mac/comm lth.se (130.235.20.3) Location: /pub/mac/info-mac/comm metten.fenk.wau.nl (137.224.129.4) Location: /info-mac/comm nic.switch.ch (130.59.1.40) Location: /mirror/info-mac/comm ********************** FILE: zyxel.sit.hqx wuarchive.wustl.edu (128.252.135.4) Location: /mirrors3/archive.umich.edu/mac/util/comm/ara garbo.uwasa.fi (128.214.87.1) Location: /mirror/umich.macarchive/util/comm/ara ********************** FILE: ara-zyxel-u1496.hqx akiu.gw.tohoku.ac.jp (130.34.8.9) Location: /pub/mac/comm/CTB uhunix2.uhcc.hawaii.edu (128.171.44.7) Location: /mirrors/info-mac/comm wuarchive.wustl.edu (128.252.135.4) Location: /mirrors2/info-mac/comm sumex-aim.stanford.edu (36.44.0.6) Location: /Volume1/info-mac/comm ********************* MISC. MACINTOSH FILES... wuarchive.wustl.edu (128.252.135.4) Location: /mirrors3/archive.umich.edu/mac/util/comm/ara FILE: zyxelu1496.sit.hqx pollux.lu.se (130.235.132.89) Location: /pub/mac/comm FILE: ara-zyxel-u1496.cpt.hqx garbo.uwasa.fi (128.214.87.1) Location: /mirror/umich.macarchive/util/comm FILE: comm/arazyxel.sit.hqx Amiga FTP (AmiNet) sites: ************************* Australia splat.aarnet.edu.au 192.107.107.6 (*) (*) closed 6:30am to 4pm weekdays Germany ftp.uni-kl.de 131.246.9.95 ftp.uni-erlangen.de 131.188.1.43 ftp.cs.tu-berlin.de 130.149.17.7 ftp.th-darmstadt.de 130.83.55.75 ftp.uni-paderborn.de 131.234.2.32 Switzerland litamiga.epfl.ch 128.178.151.32 Scandinavia ftp.luth.se 130.240.16.3 USA ftp.wustl.edu 128.252.135.4 merlin.etsu.edu 192.43.199.20 -------------------------------------------------------------------------------- I.2 Mail servers known to carry ZyXEL info -------------------------------------------------------------------------------- questor.org send mail to 'mail-server@questor.org' with a body of 'HELP' to get instructions -------------------------------------------------------------------------------- I.3 Known mailing lists dealing with ZyXEL modems -------------------------------------------------------------------------------- zyxel-programmers@sfu.ca Please send all subscription/cancellation requests to owner-zyxel-programmers@sfu.ca -------------------------------------------------------------------------------- I.4 ZyXEL's CELP compression mode for voice -------------------------------------------------------------------------------- CELP compression is currently available only on plus model modems. Unfortunately, ZyXEL has not published any information regarding the manual decodeing/encoding using this method. Some related material is available from the following sources: TITLE="Coded-Excited Linear Prediction (CELP): High-Quality Speech at Very Low Bit Rates" AUTHOR="M. R. Schroeder and B. S. Atal" BOOKTITLE="Proc. IEEE Int'l Conf. on Acoust., Speech and Signal Processing" YEAR="1985" PAGES="937-940" MONTH="April" ================================================================================ P. Product Information ================================================================================ P.1 NeXTSTEP software that works with ZyXEL modems -------------------------------------------------------------------------------- NXFax v1.03, fax software Black and White Software Voice: (802) 496-8500 Fax: (802) 496-5112 E-mail: nxfax@bandw.com Cost: US$135 -------------------------------------------------------------------------------- P.2 UNIX software that works with ZyXEL modems -------------------------------------------------------------------------------- FlexFax v2.1, fax software (*FREE*) FTP from sgi.com and get the file sgi/fax/v2.1.src.tar.Z Cost: *FREE* Gnu NetFax, fax software Cost: *FREE* (more information needed about other programs) -------------------------------------------------------------------------------- P.3 MacIntosh software that works with ZyXEL modems -------------------------------------------------------------------------------- Fax Stf, fax software STF Technologies Inc. Jct. I-70 and Hwy. 23 Concordia, MO 64020 Time: Central Standard Time Voice: (816) 463-2021 Fax: (816) 463-7958 MacVoice 1.0, voice software Raleigh Shareware PO Box 37441 Raleigh, NC 27627. Time: Eastern Standard Time Voice: (800) BEST 1 AT (DOES NOT work in Canada) Cost: US$19.95 Available end of July ZyVoice, fax/voice software ZyXEL, USA Time: Pacific Standard Time Voice: (714) 693-0808 (Sales) or: (800) 255-4101 (Works in Canada) FAX: (714) 693-8811 Cost: US$50 (more information needed) -------------------------------------------------------------------------------- P.4 OS/2 software that works with ZyXEL modems -------------------------------------------------------------------------------- (more information needed) -------------------------------------------------------------------------------- P.5 MS-DOS software that works with ZyXEL modems -------------------------------------------------------------------------------- BGFAX, allow sysops of *ANY* class 2 faxmodem to take faxes/bbs calls B.J. Guillot 2611 Rushwood Circle Houston, Texas 77067-1941 Time: Central Standard Time Voice: (713) 893-9320 Fax: (713) 893-9124 E-mail: st1r8@jetson.uh.edu, 1:106/400 (FidoNet) Cost: US$25 ZyVoice, fax/voice software ZyXEL, USA Time: Pacific Standard Time Voice: (714) 693-0808 (Sales; PST) or: (800) 255-4101 (Works in Canada; PST) FAX: (714) 693-8811 Cost: US$50 (more information needed) -------------------------------------------------------------------------------- P.6 MS-Windows software that works with ZyXEL modems -------------------------------------------------------------------------------- WinFax Pro v3.05, fax software Delrina Corp. / Delrina USA 6830 Via Del Oro, Suite 240 San Jose, CA 95119 Time: Pacific Standard Time Voice: (800) 268-6082 (USA; Works in Canada) or: (408) 363-2345 Fax: (408) 363-2340 WinFax Pro v3.05, fax software Delrina Technology Inc. 895 Don Mills Road 500 - 2 Park Centre Toronto, ONT M3C 1W3 Time: Eastern Standard Time Voice: (416) 441-3676 (World HQ; Canada) or: 081 207 3163 (UK) ZyVoice, fax/voice software ZyXEL, USA Time: Pacific Standard Time Voice: (714) 693-0808 (Sales) or: (800) 255-4101 (Works in Canada) FAX: (714) 693-8811 Cost: US$60 (more information needed) -------------------------------------------------------------------------------- P.7 Amiga software that works with ZyXEL modems -------------------------------------------------------------------------------- GPFax, fax software GPSoft Development AFax, fax software (shareware) ZyXEL Voice Mail v1.19, voicemail software FTP from Amiga Aminet sites and get the file called zvm1.19.lha) Cost: *FREE* (more information needed) -------------------------------------------------------------------------------- P.8 ZyXEL modem vendors -------------------------------------------------------------------------------- Black & White Software (802) 496-5113 Contact: Craig Goss Boston Computer (617) 551-0166 Contact: Sheri Hamel CTS (615) 966-3667 Eagle Computing (302) 657-9303 Contact: Chris Pyrros (pyrros@cis.udel.edu) Golden Everstar (714) 594-4168 GPSoftware, Australia 61-7-366-1402 (FAX and voice) Contact: Greg Perry (gregp@gpsoft.adsp.sub.org) Information Technology Services, RPI (518) 271-2473 Contact: Daniel Ling Iridium Systems (604) 322-6918 Contact: Robert Wong Jr. (wrob@unixg.ubc.ca) (sales to Canada only) Kandy Shack (800) 638-1170 (714) 636-2667 (BBS - 10 lines) Contact: Mike Bernstein Micro Logic Limited, New Zealand 64-9-309-3135 64-9-309-3195 (FAX) Contact: Barney Campbell MLM Computers and Consulting (607) 256-2933 Contact: Mark Margolis OCOMP Optimizing Computers (416) 534-1508 Contact: George Vande Bunte (gvb@telly.on.ca) SI Services (215) 675-7507 Contact: Joshua Alder Sondos Communications (800) 955-5000 (800) 365-4223 Contact: Steve (Note: formerly known as Alpine Communications) Sparco Computers (601) 323-5360 (601) 324-6433 (FAX) Contact: Mubashir Cheema (mac1@ra.msstate.edu) Sparco will sell these modems in quantity The Questor Project (604) 682-6659 (604) 682-6160 (FAX) (604) 681-0670 (BBS) Contact: Steve Pershing (sp@questor.org) Questor will sell these modems in quantity ZyXEL USA (800) 255-4101 (714) 693-0808 Contact: Sales Dept. And, Barton F. Bruce (Barton.Bruce@camb.com) will sell them in quantity. ================================================================================ -------------------------------------------------------------------------------- Contributors to and/or sources of information -------------------------------------------------------------------------------- Jussi Torhonen (HECJTO@hhomail.hhofi1.msgw.kone.com) Matt White (Matt.White@usask.ca) ***begin soapbox/comments/questions/requests*** This is my first crack at doing a FAQ. Please be patient. Any errors, either in technical content or English usage (Gasp!) are entirely mine. Please help to update the part of the FAQ dealing with the "List of Fax software that works with ZyXEL modems". It is woefully incomplete. Look for improvements in the "I" and "P" areas of the FAQ. How does one upload to ftp.cs.psu.edu (to put the FAQ in /pub/fenner/ZyXEL)? Thanks. ***end soapbox/comments/questions/requests*** End of ZyXEL FAQ -- Robert Wong Jr. 1921 East 61st Avenue, Vancouver, B.C., Canada, V5P 2K2, (604) 322-6918 wrob@unixg.ubc.ca Keeper of the ZyXEL FAQ and Head of the UBC-NeXT Users Group Standard disclaimers apply. -- Robert W. Wong Jr. wrob@unixg.ubc.ca (ASCII only) Crasher of Automated Banking Machines and Keeper of the ZyXEL FAQ